FAQs

Getting Started

A VPS (Virtual Private Server) gives you dedicated CPU, RAM, and storage that no one else shares. Unlike shared hosting, you get full root access and guaranteed resources, so your performance never depends on other users' traffic.
Most servers are provisioned automatically within 60 seconds of payment. You'll receive your connection details by email and in your dashboard as soon as the server is ready.
We support all major Linux distributions including Ubuntu, Debian, CentOS, AlmaLinux, Rocky Linux, and Fedora, plus Windows Server. You can also deploy from a custom ISO or template.

Billing & Plans

Yes. You can change your vCPU, RAM, and storage at any time from your dashboard. Upgrades are applied instantly with no downtime, and you're only charged the difference.
Yes. All VPS plans come with a 30-day money-back guarantee. If you're not satisfied for any reason, contact support within 30 days for a full refund.
We accept PayPal, Visa, Mastercard, and American Express. All transactions are processed securely and your billing is fully automated.
No. There are no setup fees, hidden charges, or mandatory contracts. All plans are billed monthly and you can cancel anytime.

Technical

Yes. Every VPS comes with full root (or administrator) access, a custom kernel, and the freedom to install and configure anything you need.
Yes. All plans include always-on, multi-layer DDoS mitigation at no extra cost.
Yes. You can add additional IPv4 and IPv6 addresses from your dashboard. The first IPv4 and IPv6 are included free.
Yes. You can enable automated daily backups and create on-demand snapshots from your dashboard. Restore points are retained for 7 days.

Support

You can reach our 24/7 team via live chat in your dashboard or by submitting a ticket. Median first response time is under 5 minutes.
Yes. Our team will migrate your existing servers to ServerForge for free, with zero downtime where possible.